Help Center
How Vedakaru keeps you safe
Every account is phone-verified, every listing is checked by our team, and every job leaves a review trail. Here's what to look for — and a few rules to protect yourself.
▶ Watch how it works
1Look for the trust signs
Step by step
- 1Look for the trust signs
✓ shield = ID verified by our team. ★ stars = real reviews from finished jobs. Badges like "Top Rated" are earned, never bought.
- 2Keep the chat on Vedakaru
The chat translates between Sinhala, Tamil and English automatically — and keeps a record if anything goes wrong.
- 3Pay cash only when the work is done
Never pay in advance to someone you haven't met. No real helper on Vedakaru will ask for money before starting.
- 4Problem? Raise a dispute
In the booking, tap "Raise dispute" and our team will step in. You can also reach us any time from the Support page.
Still stuck? We're happy to help.
Contact support